At Jinora Internet Pvt. Ltd., we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile application, or related services (collectively referred to as the “Jinora Platform”). By using the Jinora Platform, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following information to provide better services:

1.1 Personal Information

• Name, phone number, email address

• Billing and shipping address

• Payment details

• Independent Distributor ID (if applicable)

1.2 Usage Information

• Browsing history

• Recharge and bill payment data

• Transaction records

• User preferences and interactions

1.3 Device Information

• IP address

• Browser details

• Operating system

• Device identifiers

• Network information

1.4 Optional Information

• Feedback and survey responses

• Customer support queries

• Participation in promotions

1.5 Cookies & Tracking Technologies

We use cookies to:

• Improve platform performance

• Store preferences

• Enhance user experience
  Cookies do not contain sensitive personal information.

2. How We Use Your Information

Your information is used to:

2.1 Provide & Manage Services

• Process orders, recharges, bill payments

• Provide customer support

2.2 Improve Platform Performance

• Analyze usage trends

• Resolve technical issues

• Optimize features

2.3 Personalize Experience

• Customize content

• Tailor product suggestions

• Save preferences

2.4 Communication & Marketing

• Send service updates

• Send promotional offers (only with your consent)

2.5 Legal Requirements

• Respond to valid requests from authorities

• Maintain compliance with applicable obligations

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

3.1 Trusted Service Providers

Such as:

• Payment processors

• Logistics and delivery partners

• IT and customer support vendors
  All partners follow strict confidentiality obligations.

3.2 Affiliates & Subsidiaries

To support legitimate internal operations.

3.3 Legal Authorities

Only when required to protect:

• Rights

• Property

• Security of users or Jinora

4. Your Rights & Choices

You have full control over your information:

4.1 Access & Update

You may review and update your profile details anytime.

4.2 Data Deletion

You may request deletion of your data, subject to legal or operational requirements.

4.3 Opt-Out

Unsubscribe from:

• Marketing emails

• SMS alerts

• Push notifications

4.4 Cookie Preferences

You may disable cookies through browser settings.

5. Data Security & Retention

5.1 Security Practices

We implement industry-grade security measures such as:

• Encryption

• Secured servers

• Access controls

5.2 Limitations

While we take reasonable steps, no system is fully immune to risks.

5.3 Retention Period

Your data is retained only:

• As long as required for service delivery

• As mandated by operational needs

• As permitted by law

6. Children’s Privacy

Jinora Platform is not intended for users below 18 years of age.
We do not knowingly collect information from minors.
If any such data is discovered, it will be deleted promptly.

7. Future Developments & Updates

We may revise this Privacy Policy periodically. Updated versions will be posted on the website/app with the modified effective date.
Major updates may be communicated via email or notifications.

8. Authoritative Business Information

If any printed brochure or offline material contains errors, the information available on the official Jinora Platform (website/app, PDFs, or PPTs) will be considered final and authoritative.

9. Third-Party Links

The Jinora Platform does not endorse or promote any external third-party services.
Any links provided are for user convenience only.

© 2025 Jinora Internet Private Limited. All Rights Reserved.